Geeni Reviews
(Rated by 7 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.1
Base on 7 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.8
- Shipping & Delivery4.8
- Customer Service4.0
- Return Policy5.0
- Price & Quality4.5
Recent Customer Reviews (7)
Janet Kowal
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Peggy Farner
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Garden City Clements
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Amber Sims
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Louise Harris
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Ulrike Mayer
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Joseph Roberts
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Geeni Pricing
Color Lighting Bundle
$47.88 - $59.99
Indoor Security System Bundle
$114.88 - $139.99
Home Surveillance Bundle
$199.99 - $249.99
Smart Home Starter Pack
$149.99 - $189.99
Geeni Look 1080p Indoor Camera
$28.79 - $34.99
Geeni Look 1080p Indoor Camera (2-Pack)
$52.45 - $69.99
Geeni Freebird Wire-Free Battery Camera
$69.99 - $74.99
Indoor/Outdoor Weatherproof Plug - Duo
$17.99 - $24.99
Glimpse 1080p HD Smart Security Camera White
$22.50 - $29.99
Shipping
up to $7.95
Geeni Pros & Cons
Pros
1
Generally affordable pricing for smart home devices.
2
Some users report a clear picture and good camera quality when the devices work properly.
3
Products are often praised for being easy to install and having useful features like memory card options.
4
Convenient Remote Monitoring: Access cameras anytime via the Geeni app from anywhere, useful for real-time checks such as monitoring flood water levels or home security remotely.
5
Affordable Smart Home Solutions: Offers a balance of cost-effectiveness and advanced features tailored to enhance home automation experiences without complexity.
6
Easy Setup & Use: Requires only an existing home Wi-Fi network and a smartphone/tablet with the Geeni app; no need for complicated installations or additional hardware beyond what is provided.
7
Customer-Friendly Policies: Free standard shipping on orders over $69, along with a straightforward 30-day return policy ensures customer satisfaction and risk-free purchasing experience.
CONS
1
Many customers experience unreliable connections, especially with video doorbells that disconnect frequently, requiring factory resets.
2
The company has a very low overall customer rating, around 2.0 stars out of 5, with only about 19% willing to recommend it.
3
A major complaint is the company's poor customer service, described as "absolutely horrible," unresponsive, and frustrating to deal with.
4
Users report issues such as app crashes, poor alert functionality, sound problems on cameras, and difficulty resetting devices without support help.
5
Many customers request refunds due to dissatisfaction but face challenges with exchange or refund policies.
Geeni Features and Benefits
Features
Real-Time Surveillance
Geeni cameras offer live video streaming with high resolution (e.g., 2K for Insight Mini) and Wi-Fi connectivity, enabling instant alerts on motion or sound detection even in low light.
Advanced Night Vision
Cameras provide clear visibility up to 30 feet in darkness, ensuring security around the clock.
Secure Video Storage
Options include local storage via SD cards (up to 64 GB for about 30 days of footage) or cloud storage through compatible services.
Smart Automation
Integration with other smart devices through the Geeni app allows automated actions like synchronized lighting when motion is detected.
Voice Control Compatibility
Supports hands-free operation using Alexa or Google Assistant for accessing live feeds and controlling devices by voice commands.
Wi-Fi Compatibility
Designed to work on 2.4 GHz Wi-Fi networks, which provide better coverage and wall penetration than 5 GHz networks, essential for reliable smart home device performance.
Convenient Remote Monitoring
Access cameras anytime via the Geeni app from anywhere, useful for real-time checks such as monitoring flood water levels or home security remotely.
Affordable Smart Home Solutions
Offers a balance of cost-effectiveness and advanced features tailored to enhance home automation experiences without complexity.
Easy Setup & Use
Requires only an existing home Wi-Fi network and a smartphone/tablet with the Geeni app; no need for complicated installations or additional hardware beyond what is provided.
Customer-Friendly Policies
Free standard shipping on orders over $69, along with a straightforward 30-day return policy ensures customer satisfaction and risk-free purchasing experience.